Bestname support

Registration, renewal and nameserver-change requests are processed automatically and by technical specialists around the clock. Contact us about DNS, domain settings, redirects and email forwarding.

The financial department handles payments, domain transfers, contact changes and similar requests Monday–Friday, 09:00–18:00. Saturday and Sunday are days off.

Use a ticket, email, telephone or online chat. Details are on the contacts page. Include the domain, invoice or order number and explain where the problem occurs. Do not send passwords, 2FA codes or secret keys in messages.

The existing service description states an average ticket or email response time of 15 minutes and a maximum of one hour. An instant chat response may not always be possible if a specialist is handling a call or an urgent issue.

Planning to transfer your domain to another registrar? Contact our support team: we will explain the steps and help you prepare the domain for transfer.